Privacy Policy

1. Data Controller

The Data Controller for the processing of personal data is:

2. Types of Data Collected

The Controller collects the following categories of personal data:

2.1 Data provided voluntarily

Through the contact form:

• First and last name
• Email address
• Company name (optional)
• Message content

2.2 Data collected automatically

• IP address (anonymized for spam prevention)
• Date and time of request
• Browser type and operating system

3. Purpose and Legal Basis for Processing

4. Retention Period

Personal data is retained for the following periods:

• Contact requests: 24 months from collection
• Contractual data: 10 years (fiscal obligations)
• Security logs: 6 months

After these periods, data is deleted or irreversibly anonymized.

5. Data Recipients

Personal data may be communicated to:

• Service providers: hosting, email (acting as Data Processors pursuant to Art. 28 GDPR)
• Competent authorities: upon legitimate request

Personal data is not sold to third parties or used for third-party marketing purposes.

6. Data Transfer

Personal data is processed within the European Economic Area (EEA). Any transfers to third countries only occur in the presence of adequate safeguards (adequacy decisions, EU standard contractual clauses).

7. Data Subject Rights

Pursuant to Articles 15-22 of the GDPR, the data subject has the right to:

• Access: obtain confirmation of processing and a copy of the data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion ("right to be forgotten")
• Restriction: restrict processing in certain cases
• Portability: receive data in a structured format
• Objection: object to processing for legitimate reasons
• Withdrawal of consent: withdraw consent at any time

To exercise your rights, send a request to: info@alpha-click.com

The data subject also has the right to lodge a complaint with the competent supervisory authority (in Bulgaria: Commission for Personal Data Protection - CPDP).

8. Cookie Policy

For detailed information on the use of cookies, please see our Cookie Policy.

9. Data Security

The Controller implements appropriate technical and organizational security measures to protect personal data from:

• Unauthorized access
• Accidental loss or destruction
• Unauthorized alteration or disclosure

Measures include: HTTPS/TLS encryption, anti-spam protection, limited and authenticated access.

10. Changes to the Privacy Policy

The Controller reserves the right to modify this policy at any time. Changes will be published on this page with the date of last update indicated. We recommend checking this page periodically.

11. Contact

For any questions regarding this Privacy Policy or the processing of personal data: